I'm being dogged by a designer who said the Museum Glass we used on several pieces is not the right stuff. He maintains there is a glass that is better - completely invisible. He maintains that you have to walk up and touch it to tell there is glass there...
Optically coated glass and acrylic products are all quite similar in terms of appearance, with light transmission (clarity) of 97% to 99%. Museum Glass, AR Glass, Ultra Vue, Museum Optium Acrylic, and Optium Acrylic are all from the Tru Vue Glass Company in Chicago.
ArtGlass (GroGlass), Claryl (recently bankrupt), and Flabeg are single-layer glass products from Europe, similar to Tru Vue's products. Schott, Luxar, and a few others, also from Europe, are brands of 2-layer laminated glass products having greater shatter-resistance by virtue of the elastic coating between the 2 layers. The laminated glass products are more costly and used mostly by museums. Some of them have UV filtering up to 100%, and some are almost bullet-proof.
All of these glazing products would be invisible in carefully-controlled lighting, but none of them would be invisible in ordinary lighting. It is important to understand that the visual/optical differences your customer has seen are due to differences in the display lighting, and are not due to significant differences among the glazing products.
He said what about a glass called Masterpiece...
Masterpiece Glass, as noted by others, is also a Tru Vue product brand-named for Michaels craft stores. Generally, it is the same product as Museum Glass and is produced on the same production lines in Faribault, Minnesota. The only difference is that the quality-control specifications are somewhat relaxed for Masterpiece Glass, allowing more and greater flaws.